Support and commitment of the Senior Management
Itaúsa’s management members affirm their commitment to assuring the effectiveness and the constant improvement of the Itaúsa Integrity Program, adopting and stimulating the actions necessary for complying with it, including the maintenance of the ethical posture that serves as an example to all employees and third parties.
Compliance and Integrity Tools
Itaúsa ensures compliance with both legislation and the internal policies that set out the performance and ethical conduct standards expected from Senior Management and all employees and also, when applicable, from other stakeholders.
In this context, the framework of the Itaúsa Integrity Program comprises a set of policies, tools and actions, most notably our Code of Conduct, that are aimed at minimizing unethical and unlawful behaviors.
Communication and Training
As a way to disseminate an ethical culture, Itaúsa periodically promotes training and communication on relevant topics in the scope of the Integrity Program by the Compliance and Corporate Risks and Human Resources departments.
Also, we annually organize the Good Practices Week, an internal event that promotes guidance based on Itaúsa’s ethical principles. The event is attended by management members and employees, members of the Supervisory Council and guests of the investees.
Whistleblowing Channel
Itaúsa makes available a Whistleblowing Channel to all its employees and stakeholders that is managed on an independent basis by a specialized company, thus ensuring impartiality, confidentiality, secrecy and anonymity if the whistleblower so prefers.
Through this channel, people can report, either anonymously or not, suspected or actual violations of the Itaúsa Code of Conduct and unlawful acts of any nature, related to the activities of the Company and/or its controlled companies or investees, assuring the confidentiality and protection of the whistleblower’s identity.
Periodic Risk Assessment and Monitoring
We have a formal risk management structure that follows the best practices, with formal and periodical assessments of potential internal and external risks, taking into account, among other aspects, the impact on the Company’s operations, potential materialization of risks and the vulnerability to which Itaúsa is exposed with respect to different factors.
Based on the results of the periodic assessments, action plans to mitigate and address the identified risks and actions to improve the Identity Program are developed and periodically presented to the Audit and Risk Council and Audit Committee.
Transparency and Social Responsibility
Aware of its role before society and in line with its corporate and social values, Itaúsa has a Sustainability Council aimed at guiding the committees, foundations and institutes of the controlled companies, defining the main environmental and social management guidelines and identifying opportunities to improve its social impact.